When should a student expect to receive more information after completing the device intake form?

Once a student completes the form, they will receive an email confirmation. A member of our customer service team will then contact them by phone within 2–3 days to review their request and help them with their specific need. This may include connecting them to local efforts already in place through their school district, loaning a device, providing a Chromebook™ donated by Amazon, or helping them contact internet service providers in their area that are providing Wi-Fi to students in need of connectivity.