Frequently Asked Questions

We know you have a lot of questions about how AP Exams will work this year. On this page, find answers to some of the most common questions we get from students, parents, and educators. We’re also posting a regularly updated list of FAQs that address more specific topics.


Students with an unsuccessful submission will see instructions about how to email their response on the page at the end of the exam that says, "We Did Not Receive Your Response." The email address that appears will be unique to each student and each question.

If a student has a technical issue during the makeup exam or is unable to retest in June, the AP Program will waive all fees for that student's exam. Fees for these exams will be automatically removed from the invoice sent to schools. Students can contact their school for information about refunds, if applicable.

Unfortunately, no. To ensure the validity of all exam responses, we're unable to accept submissions from students who tested May 11–15. However, these students can feel confident that the backup email submission option will be in place for them during their makeup exam.

When a student finishes the exam and clicks the Submit button, they’ll see one of two screens. We recommend they take a photo of the screen they see in case they forget its message.

If their submission has been received, they’ll see a screen that says, “Congratulations, Your Exam is Complete.” 

If their submission has not been properly uploaded, they’ll see a screen that says, “We Did Not Receive Your Responses(s).” In this case, we’ll have instructions for a backup email submission process for browser-based exams.

In a limited number of cases, a student's response may be successfully uploaded but their file can’t be accepted due to a virus or corrupt file. When this happens, the student will receive an email within 24 hours informing them they’ll automatically receive an e-ticket for the makeup exam due to this issue.

To make sure now that they can submit successfully on exam day, students should review Submission Guidelines for detailed instructions and Troubleshooting Tips for solutions to common problems.

Successful Exam Submission

Unsuccessful Exam Submission

Students and teachers may discuss the exam content when all students have finished taking the exam—this means waiting an additional 50 minutes after the exam to ensure that any students testing with extended time are finished.

The exam questions will not be posted online for the public. They will be released as secure items in AP Classroom on May 26 (the same day teachers receive their students’ exam responses), providing an additional source of practice questions for classroom use.

The deadline for schools to remit payment to the College Board for AP Exams has been extended to Friday, June 26. Note: we will not charge schools the $225 late payment fee in 2020.

On 2020 AP Exams that may involve calculations (including some STEM and economics courses), questions are designed such that required calculations can be done with a pencil and paper, with no calculator (including one with graphical or statistical capabilities) required. However, use of a calculator is allowed and may be helpful. Simple (“four-function”) calculators are freely available as apps for computers and phones (i.e., most or all internet-connected devices), and can be installed beforehand for use on the exam.

Yes. We won’t charge anything for an exam that isn’t taken, including the base exam fee as well as any additional fees such as the late order fee and canceled/unused exam fee. Refund policies and procedures are determined by individual schools and test centers.

Students can take the exams on any device they have access to—computer, tablet, or smartphone. Taking a photo of handwritten work will also be an option. We’ll have tips for testing on different devices closer to exam day. Please contact us about any students that need a device or connectivity.

Students will be able to take online AP Exams with College Board–approved accommodations such as extended time. Get details on how accommodations will be provided this year.

Like many college take-home exams, 2020 AP exams will be open book/open note. Students may access class notes and class resources to reference concepts covered during their course. We strongly advise students to organize their materials prior to the AP Exam so they do not waste exam time searching for information or incorporating misinformation.

Students are not permitted to incorporate work which is not their own and students are not permitted to provide or receive aid in any kind from anyone, in-person, online or mobile. During the exam, students may not:

  • Communicate with any other person during the exam through any means, including online, in-person, by mobile or other device
  • Crowdsource support from group messages, online forums or social media
  • Incorporate the work of another person or technological service into their own exam response, including language translation

The following notes, resources, and tools are permitted for the 2020 AP Exams:

  • Class notes created by the student
  • Classroom resources provided by the teacher
  • Previous assignments or assessments returned by the teacher
  • Calculators for certain exams (see specific exam information for details)

We understand these resources and tools may be digital, and students are welcome to store and access these notes in the following places:

  • Personal or school email
  • Digital classroom site
  • Online storage accessible only by the student

We’re confident that the vast majority of higher education institutions will award credit and/or placement as they have in the past. We’ve spoken with admissions officers at hundreds of institutions across the United States who support our solution for this year’s AP Exams. We are also actively reaching out to universities outside the U.S. to ensure awareness of the unique context of this year’s AP test-at-home solution.

See more information about scoring and download scoring rubrics.


Once a student completes the form, they will receive an email confirmation. A member of our customer service team will then contact them by phone within 2–3 days to review their request and help them with their specific need. This may include connecting them to local efforts already in place through their school district, loaning a device, providing a Chromebook™ donated by Amazon, or helping them contact internet service providers in their area that are providing Wi-Fi to students in need of connectivity.

Yes. To keep AP Exams secure this year, all students worldwide must test at the same time per course.

We chose the times so that the largest number of exam takers could test during daylight hours. We recognize this solution means some students outside the U.S. will have to test early in the morning or late at night.

We hope that for most students, having the chance to test outweighs the unusual timing. We do encourage students and families to prioritize their health over taking AP Exams, and we support any student’s decision not to test. All students can cancel exams at no charge this year.

See exam dates and times for students in U.S. time zones and Greenwich Mean Time.

See exam dates and times for students in additional time zones.

That student could choose not to send their scores to universities. We’re also offering students who test from 9 p.m. to 6 a.m. local time a voucher for a free CLEP exam, which they can take once on a college campus in the U.S. CLEP exams are another way to earn college credit. More information on this option will be sent to students after the AP score release.

AP scores will be released to students on the AP Scores website starting between July 15 and July 17, depending on their physical location. Check the access schedule to see when students will be able to access their scores. Educator reports will be released on AP Score Reports for Educators starting with Subject Score Rosters on July 15. Additional reports will be released throughout the month. See the schedule for more details.

Students who tested in the June 22–30 exception testing window or submitted their responses via the backup email submission option will receive those scores by August 7. These students will receive an email when their outstanding scores are available and educator reports will be refreshed daily.

Students who tested in the June 22–30 exception testing window or submitted their responses via the backup email submission option will receive those scores by August 7. These students will receive an email when their outstanding scores are available and educator reports will be refreshed daily.